Audience Voices & Community Editor, The Wall Street Journal - NY

Dow Jones
New York
Mar 07, 2019
Mar 07, 2019
Job Type
Full Time

The Wall Street Journal seeks a New York-based editor to oversee its audience conversation experience across our native platforms and to foster meaningful dialogue among our readers and journalists.

This is a multi-faceted job involving news judgment, story editing, project management, audience engagement, multimedia and product decision-making.

This person will play an important role bringing our audience together around our journalism and incorporating those contributions into our coverage when appropriate.

The Audience Voices and Community Editor will work hand-in-hand with the Journal's product, design and engineering teams to create the best possible experience for conversation on and WSJ's mobile apps. They will look for opportunities to expand the conversation into new products, such as newsletters.

The job will involve managing a team of audience voice reporters in order to apply a consistent moderation system across reader conversation and to raise the level of discourse among our audience.

The right candidate will use solid news judgment and knowledge of audience data in decision-making and leverage the depth and breadth of our journalism for highly engaged users who want to dive deeper.

The position requires a deep understanding of moderation tools. The community editor is responsible for establishing the process for monthly data audits; managing which articles, including breaking news, are to be prioritized for moderation in coordination with editors and coverage chiefs; and leading the editorial vision on product changes at the Journal related to audience conversation.

This role requires proficiency with digital publishing tools, data analysis and a command of newsroom workflows. The ability to collaborate and work with multiple stakeholders is essential. It's helpful if the candidate has experience in writing, design or graphics, as well as video production.


  • Exercises strong judgment in packaging and presenting conversation alongside news.
  • Helps connect the content with the audience, the audience with each other and the audience with our journalists.
  • Conducts data audits and develops reports to be shared with newsroom leadership.
  • Demonstrates a command of editing and conversational writing to engage readers.
  • Understands the different opportunities for comment around breaking/enterprise news.
  • Experience with high-volume commenting platforms and smart filtering models.
  • Leverages social channels to enhance on-platform conversation and bring in new voices.
  • Is comfortable with technical concepts and eager to be helpful in technical planning around product features related to audience conversation.
  • Recognizes the Journal's core digital audience and its needs and expectations.
  • Upholds The Wall Street Journal's high standards and ethics.

Personal Attributes

  • Detail-oriented. Takes pride in and ownership of one's work.
  • Collaborates with other groups and employs excellent communication skills.
  • Works well independently and as part of a larger team.
  • Thrives in an atmosphere of constant change and embraces experimentation.
  • Comfortable balancing multiple tasks and responsibilities while meeting deadlines.
  • Open-minded. Welcomes learning new skills and opportunities to teach others.
  • General awareness of how our newsroom works and others' roles and responsibilities.
  • Empathy for our audience and a desire to understand their many perspectives.
  • LI-JA1-WSJ

Click 'Apply' now.

Dow Jones, Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets.

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process.

If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at Please put "Reasonable Accommodation" in the subject line.

About Us

The Wall Street Journal is a global news organization that provides leading news, information, commentary and analysis. The Wall Street Journal engages readers across print, digital, mobile, social, and video.

Building on its heritage as the preeminent source of global business and financial news, the Journal includes coverage of U.S. and world news, politics, arts, culture, lifestyle, sports, and health. It holds 36 Pulitzer Prizes for outstanding journalism.

The Wall Street Journal is published by Dow Jones, a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).



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