Job title: Senior Policy Researcher 
Division: Advocacy
Vacancy Type: Permanent
Department: Strategic Insight 
Salary: £33,000 - £37,000
Location: London - Hybrid working (5-8 days in the office per month)

We're looking for a driven and passionate individual to join us at Which? as our Senior Policy Researcher.

*You will need to submit a cover letter for your application to be considered.* 

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Our research gets to the heart of consumer issues, our advice is impartial, and our rigorous product tests lead to expert recommendations. We're the independent consumer voice that influences politicians and lawmakers, investigates, holds businesses to account and makes change happen. As an organisation we're not for profit and all for making consumers more powerful.

Advocacy is the core of Which? driving forward our key impact areas (Digital Life, Consumer Rights and Protections, Scams and Money) making life better for consumers now and for the future.

What you will be doing

Reporting to our Policy Research Manager, you will design, deliver and disseminate high quality research projects and analysis. Your work will provide a robust evidence base that will be used to support policy development across Which? and help us tackle consumer harm and drive positive change for consumers. 

You will also:

• Identify and propose policy research projects based on internal priorities and the external policy and advocacy landscape to support Which?'s strategic objectives
• Manage and deliver a wide range of high-quality consumer and policy research projects
• Communicate the findings of research projects, effectively and creatively telling the story of your findings, both verbally and in writing
• Support our high performance team by fostering an inclusive culture, supporting your colleagues and identifying improvements to team processes
• Proactively establish positive relationships with colleagues across Which? and external stakeholders

What will you bring?

You will have:

• Primary research expertise and experience in either quantitative research or qualitative research
• Strong awareness of current affairs, policy and political developments, especially in consumer policy areas
• Knowledge of research best practice, industry standards, data handling and compliance 
• Experience of designing and managing multiple research projects concurrently to tight deadlines
• Ability to provide clear and impactful analytical summaries both verbally and in writing to non-technical audiences and senior stakeholders
• Ability to maintain strong relationships with both internal and external stakeholders
• Ability to analyse, appraise and use a range of relevant, credible information from internal and external sources to support decisions and influence research
• Ability to manage complex projects and organise a busy project workload

If this sounds like the role for you then we would love to hear from you. Applications are open until Tuesday 11th October 2022. 

About the rewards?

You get a competitive salary, 28 days' holiday, contributory pension, life assurance, private medical cover, health insurance, full Which? membership for free, 50% off making a will with Which? Wills, modern open plan offices with bicycle parking, showers, fresh coffee and healthy food options in the staff restaurant and wellbeing initiatives like yoga, massage and counselling at reasonable rates.

About the Which? way of life?

We want you to do great work and enjoy it in a workplace that respects and empowers you. In 2019 we were a runner up in the medium-sized organisation category for Britain's Healthiest Workplace, and we signed up to the Time to Change employer pledge that protects staff against mental health discrimination. We're also a Stonewall accredited employer. 

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want to receive applications from all regardless of age, gender identity, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race or ethnic origin, sex, sexual orientation, transgender status, social economic background. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. We want to ensure that everybody can apply and be part of our recruitment processes, and therefore when required we make reasonable adjustments to accommodate our candidates.

We’re committed to making sure our application process is accessible to everyone who would like to apply for any of our vacancies! Please reach out to resourcing@which.co.uk if you need us to provide an alternative application method to support your accessibility needs.