Energy & Utilities Editorial Assistant
Location: London, United Kingdom, W1D 3RB  

We are looking for a talented and experienced analyst to join the Editorial team in our central London office, working within the Energy & Utilities team. The successful candidate will be (or become) an expert on topics including energy, broadband, TV packages, mobile phones and more.  

Why Join the MoneySavingExpert.com Team?

MoneySavingExpert.com (MSE) is the UK’s biggest consumer website. It provides millions of users with free, independent, editorially-led information about all things money. The goal for everyone working at MSE is simple – we’re dedicated to cutting consumer bills and fighting hard for financial justice for everyone. We get around 15m Money Savers to our website every month. Our weekly email is full of exclusive deals, tricks and MoneySaving guides, all aimed at helping people make the most of their cash. The MSE Forum is a lively and supportive community, with more than 1.5 million users taking part in 3 million discussions ranging from making the most of your credit card to good old-fashioned thrifty budgeting. In addition, our Cheap Energy Club takes the hard work out of switching energy and saving on energy bills while Credit Club is a great way of managing an array of financial decisions.

But what really makes MSE stand-out from the crowd is the Editorial Code, which lies at the heart of everything we do. Regardless of your role at MSE, it’s everybody’s job to champion the consumer - and that makes us a truly unique, exciting and rewarding place to work. If you are inspired by what we do or see yourself as a passionate consumer champion, and have the grit and enthusiasm along with the skills we seek, a career in MSE might just be the right career step you are looking for.

Why Our Role?

We are looking for a talented and experienced analyst to join the Editorial team in our central London office, working within the Energy & Utilities team. The successful candidate will be (or become) an expert on topics including energy, broadband, TV packages, mobile phones and more.  

In the main, you’ll be analysing products in the utilities and energy markets, and adding the best to MoneySavingExpert’s on-site guides and tools.

You’ll need to ensure the content in MSE’s guides, tools and weekly email is 100% accurate and up-to-date – that all product details are correct, all relevant products are included and all statements made in the guides, tools and email are factually accurate.

In addition, you’ll be expected to spend some time writing new guides or news stories, as well as pitching ideas and producing content for the MSE weekly email.

What will you be doing?

Key Responsibilities:

• Checking accuracy of product details in MoneySavingExpert guides, tools and the weekly email.
• Proactively sourcing and verifying information on new products that have entered the market. This will involve a mix of checking comparison websites, fielding calls from providers and proactively contacting providers regularly to ensure the information we display is most up to date and as comprehensive as it can possibly be.
• Uploading information on new and existing products to the website, ensuring 100% accuracy and reliability.
• Working closely with other writers to advise of market developments.
• Suggesting and implementing guide and tool restructures with the help of analytics where necessary to optimise content.
• Fact-checking guides to ensure that all factual statements are accurate, and the ‘Last Updated’ date is amended within the agreed timescale standard for each guide.
• Correctly prioritising workload to ensure all tariff updates are completed within deadlines/target timeframes.
• Fielding inbound emails from site users and other external stakeholders relating to the accuracy of information on the MSE website.
• Feeding into the calendar planning process to ensure a pipeline of relevant content for the website and weekly email.
• Keeping on top of market and industry changes and pitching news story ideas.

What do you need to excel in this role?

Essential:

• Excellent analytical skills
• High levels of accuracy
• Exceptional attention to detail
• The ability to react quickly to market changes
• Good communication skills
• Proven ability to work to deadlines/targets
• Strong evidence of effective time management / prioritisation skills
• Flexible and adaptable approach

Nice to have:

• Knowledge of the energy, telecoms and broadband markets
• Familiarity with HTML
• Experience of writing online

Please be aware that, if you’re successful in securing this position, the offer will be subject to a range of colleague checks that may include: identity, right to work in the UK, credit, criminal record, references and, where relevant, professional qualifications.

We're an inclusive, anti-racist and equal opportunity employer that values diversity. This means we respect and embrace differences in gender identity, race, ethnic origin, sexual expression and orientation, religion and faith, age, marital status, disability, neurodiversity, social background, education and way of thinking. We’re a place where you can be you.

Our customers and users come from different backgrounds, as do our colleagues. We welcome applications from everyone, and particularly encourage women and Black, Asian and minority ethnic candidates to apply as we’re actively building representation that’s more closely reflective of the communities we serve. Our appointments are made on merit, following a robust and objective assessment process, and the candidate with the highest score is offered the role. If you’re passionate about our purpose of helping households save money and excited about what you could accomplish here, we’d love to hear from you.

We understand that job adverts only say so much and you’re likely to have a lot of questions. If you’d like to know anything before applying such as more on the location, salary, our parental leave policy etc, please just let us know and we’ll be happy to help. You can contact the recruiters for this role Ngoni at Ngoni ngoni.chikwenengere@moneysupermarket.com