Head of Operations

Dow Jones
New York, NY
Aug 06, 2021
Oct 05, 2021
Job Type
Full Time
Job Description:

As a global media and information services company, Dow Jones understands the importance of organizational alignment and collaboration across the organization. The Head of Operations will lead a team that helps shape and improve the systems and business processes that allow us to evolve. This role will work with cross-functional individuals and teams to identify opportunities and develop solutions, including but not limited to business processes, financials, reporting, and other solutions.

The ideal candidate will have a demonstrated ability to lead highly functional teams, work in a global environment across disparate groups, be able to produce thorough strategic plans, and have sound decision-making skills. The position will require the ability to multi-task and work independently, as well as work collaboratively with geographically distributed teams.

Location: USA (Any of our offices or remote)

Job Responsibilities
  • Collaborate with the CXO in setting and driving organizational vision and operational strategy
  • Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in collaboration with the CXO
  • Complement the skills of the CXO, working in tandem to bring the best leadership and execution
  • Translate strategy into actionable goals for performance and growth
  • Oversee group operations, building a highly inclusive and collaborative culture, ensuring team members thrive and organizational outcomes are met
  • Build and maintain trusted relationships with key internal stakeholders (e.g., Product, Design, Technology, Marketing, Sales, Finance, Legal, etc.), partners/vendors and customers
  • Assist executive team members in creating, growing, and building a world-class, industry-leading organization
  • Establish policies that promote organizational culture and vision
  • Spearhead major organizational change and strategic execution
  • Foster collaboration among the executive team and all employees
  • Implement enterprise-wide goal setting, performance management, and annual operating planning
  • Aggressively manage capital investment and expenses to ensure the company achieves growth targets
  • Advise on potential expansion activities including investments, acquisitions, partnerships, etc.
  • Defining, implementing and revising operational policies and guidelines for the organization
  • Developing and executing new growth directives
  • Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
  • Working with the human resources department to develop and implement staff evaluation parameters
  • Liaising with departmental heads to develop financial plans and ensure company-wide operational compliance
  • Keeping track of the company's revenue margins and conduct budget reviews to maximize profits
  • Managing procurement and resource allocation

  • Masters degree preferred in management, operations, information systems, computer science,  engineering , or other related disciplines.
  • 10+ years demonstrated experience in a similar role and capacity.
  • Extensive knowledge of the principles, procedures, and best practices in the media  industry.‎
  • Motivated collaborator with a strong sense of ownership and accountability
  • Polished communication skills, both written and verbal, and interpersonal skills to manage relationships.
  • Strong customer delivery orientation and the ability to interact effectively with staff at all levels of the organization. 
  • Problem-solving skills, decision-making ability, ability to take the initiative, and be assertive.
  • Ability to lead and develop complex initiatives with multiple stakeholders.
  • Proactive and collaborative working style.
  • A highly effective person who can inspire and motivate success in others.
  • Demonstrated knowledge of news, operations, project management, technology, and finance.

About Dow Jones

Dow Jones is a global diversified media and information services company focused on creating and distributing authoritative and engaging content to consumers and businesses throughout the world. The company comprises businesses across a range of media, including news and information services, book publishing, digital real estate services, cable network programming in Australia, and pay-TV distribution in Australia.

Dow Jones , Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put "Reasonable Accommodation" in the subject line.


Job Category: Strategy Group

About Us

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

Req ID: 26871

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